Below are some of the Frequently Asked Questions from our clients and collaborators.
Navigation
To start your search for files, simply enter a term or keyword in the Search field. If you are interested in a clip, you can add it to your cart by clicking on the cart icon or continue your search by browsing the results of your search, the Themes selected by IMAGin or the collections of the partner production companies on the site.
We have watermarked and low-resolution previews available for download for all video files. You can use these preview files for approvals or test the files in your projects before purchasing full resolution files. On the search results page, hover over any thumbnail to see the button to download the clip or click on the desired file and find the download button in the video player.
Our suggestion is that you contact our Personalized Curation service. IMAGin 's Custom Curation consists of assisting, researching and selecting images according to your needs and project, mobilizing our specialists and partner Producers throughout Brazil. In this way we will be able to attend to your projects on demand, in a customized way and at competitive prices.
Registration
Any person or company can register on the IMAGin platform. To register, you need to have your personal details (in the case of Individuals) or your legal and bank details (in the case of Legal Entities).
When you register, there are two profile options: "I Want to Sell" and "I Want to Buy". If you are a production company interested in selling your files and want to be part of the IMAGin image bank, select the "I want to sell" option and register. If you are just a client interested in purchasing clips for your projects, we recommend that you select the "I want to buy" option and enter your details.
The following information is required: name, e-mail address and social security number.
The following information is required: company name, trade name, e-mail address, CNPJ. If you are a production company and wish to join IMAGin by selling files on the platform, you will also need to provide the bank details of the account that will handle the sale and/or purchase.
Purchase
Once you have paid for the purchase and signed the Licensing Agreement, your files will be made available via a link that will be sent to the e-mail address you registered with the IMAGin platform. If you have any problems receiving the files, please contact us through our official Contact channels.
Go to your registration profile on the site and check your e-mail address; it must be correct. If you correct it and still don't receive emails, please contact us in the Contact section of the site.
Selling
Brazilian production companies taking part in IMAGin selling their collections will have advantages when buying new images through Cupons of Exclusive Discounts. See more in the Advantages for production companies.
In your profile on the platform, in the Dashboard option, you can keep track of all your uploaded files and your earnings.
Once you have registered on the site, you can start sending your files, which must follow the standards set out in the guide available at Quality Requirements.
The files sent will be analyzed by our team of professionals, who will check and ensure that the files and their related data are in accordance with the quality standards of the IMAGin image bank. If they are, they will be approved and made available for sale on the site the same day, otherwise we will contact you to make the necessary corrections.